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Frequently Asked Questions
What is your refund policy?
If for any reason you are not satisfied with your purchase within the first 30-days, send us a message on the Contact Us page and we will process your refund with no questions asked.
Do you offer any discounts?
We offer discounts to independent and non-profit news organizations - contact us for more details. Also, we frequently have special offers for our newsletter subscribers so be sure to subscribe to our mailing list.
What is Paddle and why am I receiving emails / being billed by them?
We use a service called Paddle to handle all of our payments and billing processes, so you will see charges on your credit card coming from them. You will also see emails relating to your subscription coming from Paddle sent on our behalf.